Safely moving house covid-19

How To Move Safely Under Covid-19 Alerts

After the Prime Minister announced the increase to covid-19 alert level 3 on March 23 2020 with a further escalation to level 4 within 48 hours, we fielded a large amount of enquiries from customers in the following hours.

While we do not claim by any stretch of the imagination to be experts in this area we do believe that the thrust behind the levels should be easily understandable when viewed through the lens of a health and safety perspective.

Levels 1 and 2 we believe are relevant to ‘identification of hazard’ and ‘mitigation step up in protocols required’ respectively. At these levels we would expect that both our employees and our customers would start to become conscious of the need to heighten basic hygiene practices such as washing hands regularly along with strict adherence to common courteous behavior surrounding illnesses such as sneezing into the crook of the arm or informing people of sickness like cold and flu.

At these stages of alert we should all start to be very conscious of the need to wipe surfaces down with appropriate household cleaners and disinfectants while members of the household are going in and out as usual as well as stepping up at level 2 alert to more stringent awareness, such as washing clothes and person as soon as returning home, being aware of social distancing and exercising more precaution in shared public spaces, doorknobs, eating establishments, handrails, shopping trolleys and elevator buttons etc.

How does this relate to moving house?

At levels 1 and 2 (and above)

Make sure your movers have access to hand washing facilities.

In a pre Covid-19 world this may have seemed strange or downright insulting to confront your movers as soon as they arrive with a bar of soap and water! I mean come on … scrub up you dirty dogs?

As movers a lot of time is spent on the road between hand washing facilities and a good 40 second plus WHO approved scrub up isn’t that easy to achieve on a truck. Any movers worth their salt will be absolutely stoked that you have thought of a scrub up station for both yours and their protection ( this could be the laundry area or even an out door tap with adequate room and drainage to get a good virus destroying soap on).

While we at Auckland Moving Guys will be using PPE (correctly) we will insist that you provide at minimum an area with a tap for scrub up and down for our personnel, we carry our own soap and disposable towels on board and just need the faucet in a stitch. We also believe that under covid-19 alerts any company that doesn’t take these or similar measures is being negligent in its duties.

Wipe down surfaces pre and post move

All flat surfaces of moving items where cough or exhalation droplets can settle on should be wiped down with a disinfectant cleaner prior to and post moving for your protection.

All handles on moving items should also be wiped down and not used for the period of time it takes for the kind of disinfectant used.

There are a number of disinfectants that are highly effective at killing the SARS bug from common methylated spirits to a good old soapy rub a dub down with everyday dish washing detergent.

Bagging and boxing everything

Bag up and box everything as much as possible, if all your items are bagged boxed and sealed the risk of transmission is significantly reduced. Especially if deboxing/bagging is conducted with mindful personal hygienic protocols.

Observe social distancing

We’ve all had a lot of awareness about this one over the last few days and weeks, try to keep a safe social distance between yourself and personnel. Don’t be afraid to pull movers up if you notice things like bad cough or sneeze edict or in fact if you notice excessive coughing, runny noise or constant sneezing that indicates someone may in fact be displaying symptoms of illness.

Level 3 Alert

During a level 3 alert the step up in protocols to mitigate risk should be highly evident and visibly on the table from your moving company.

Moving house during a level 3 alert should not just be “business as usual” and the communication between yourself and your moving company should be fairly in depth and cover the risk mitigation scheme required to get your household moved safely with minimal risk to all involved.

Defer moving if possible

The underlying principle at level 3 is to defer as much non essential movement, contact or activity as is possible to reduce the possible transmission rate of the virus.

We are sure that in the coming days there will be plenty of legal challenges as to what constitutes “essential” under a level 3 alert, but from an Auckland Moving Guys perspective we have applied to our mitigation policy the following meaning of essential:

  • Movement of any items that are required to keep supply chains that are essential to human welfare such as food and medical supplies.
  • Movement of items that are essential to keep the economy of New Zealand running, in all instances Auckland Moving Guys will try to defer jobs until the alert level is lowered, the onus will be on the customer to prove in written form that it cannot be deferred.
  •  Any moves that are instructed by authorities such as The Police, Health officers, other duly authorized government departments etc.

In other words if your move is required to complete a legal transaction that is essential to the continuance of the sale and transfer of land requiring mortgage banking and lending then we consider this to be an essential service to the economy.

If your move is just an item from TradeMe (unless its a hygiene issue such as your fridge or washer has broken down) or some stuff up to the batch that you can do yourself or you can wait till the alert level lowers, then please do not be offended if we refuse to take your job on.

In all instances under level 3 we have a fairly high standard of protocols that will mean we will require more co operation and we most likely will not be able to offer the same comprehensive moving service that we would otherwise produce under no alert or levels 1 – 2.

At level 3 the need for PPE, chemicals and protocols are triggered. As these are in short supply and becoming increasingly more expensive moving under level 3 alerts is more expensive.

Auckland Moving Guys has developed a fairly comprehensive risk mitigation policy for working under covid-19 alerts up to level 3 for the general public. This policy requires acknowledged co operation between the customer and the business to reduce the risk to all involved. Should you require our services during a level 3 alert we will supply you with all the customer relevant information and request that you acknowledge acceptance of your obligations during the alert.

If you think we have got something wrong or would like to add your advice then please feel free to leave a comment and join the conversation.

“We are all in this together and together we can stamp covid-19 out”

Kind Regards
Levi Wulf
Managing director of Auckland Moving Guys Limited

Furniture Moving Trucks Auckland

Auckland Moving Tips

Selecting the correct moving truck for your job is not as easy as just ringing up and asking for a moving truck! There are several points to consider when contracting your movers.

Selecting the right kind of moving truck for your job

Selecting Moving Trucks in Japan
Auckland Moving Guys carefully selecting the right trucks in Japan

Auckland Moving Guys carefully select the right kind of trucks for the Auckland moving environment, too big and they wont fit down the drive, too small and they wont pack the right size load. We painstakingly scour the truckscape with its many peaks and valleys of shapes and sizes to find the trucks that can do the job just right.

So when looking for your Auckland movers, follow this advice;

Consider your access ways, height, width, and turning requirements. Will a big truck fit down your drive or will you be paying guys literally hours of extra labor to ferry items from the roadside? Do you need the truck to be big enough to fit your house lot? or will you be better off paying for two trips door to door if the move is within a reasonable distance?

Ask your Movers if their truck is actually designed and equipped to move furniture (dont be shy here, many people claim to be movers). Do they have sufficient blankets, tie downs and trolleys?

Not all trucks are created equal and the requirements for a moving truck are no exception to the rules, any truck that a bed cannot stand up in is insufficient for moving furniture and will most likely not have the railings or protection required for the job!

Auckland Moving Guys truck

The Science Of Moving

With decades of moving experience we have decided to offer you our exclusive copyright e-book totally free of charge!

Written by Levi Wulf an experienced Auckland furniture mover, this short but humorous e-book contains all the ingredients to make your next move as smooth and pain free as possible.

In conjunction with our Top 7 tips for moving house, this free downloadable pdf will give you the printout version of a moving menu to success!

He calls it: The Science of Moving


Can you hire movers without a truck?


The two pronged question;

One of the biggest questions we get asked by Auckland clients who are unsure, is if we can supply skilled moving labor without the use of the truck and if so does it cost any less?

The short answer to this is yes and no!

The long answer is yes we definitely do quite frequently hire out movers without a truck for jobs that require moving within the same building or for packing self pack storage box’s, storage units etc but it doesn’t always come at a discounted rate.

Although you may not be utilizing the truck we still need to get the guys onto your site and they maybe attending your job as part of a workday that requires them to do one or more other moves that do require a truck, so in essence although the truck isn’t in use it still has to come out on the day to do your move.


If you want to try and save money on the day and you don’t need the truck then organize well ahead, the further ahead you contact the movers the more likely it will be that they can fit you in with other jobs that don’t require a truck, this will definitely improve your chances of getting a discounted rate!

We have extensive experience in packing and stacking self store mobile box’s and units so we quite frequently arrange for our experienced movers to attend sites without a truck on hand and we do offer a concession rate if and when this is possible.

With decades of experience in the Auckland moving industry we have movers who are skilled in damage free moving with exceptional stacking and packing skills who can place your furniture items into much smaller spaces than you would have ever imagined possible!

Give us a call today to discuss your needs when it comes to hiring movers without the use of a truck!

Contact us

Top 7 Tips For Moving House

I’ve heard it said that moving is one of the top five stressful events in life that sits somewhere between death, divorce, taxes and in laws. With over 20 years experience in the moving industry I can pretty much say I believe it, I’ve seen all kinds of stressed out clients

So that being said I have decided to give our top seven tips to try and help people avoid a lot of unnecessary moving day stress.

  • Preparation not procrastination
  • Purge
  • Investigation
  • Time management
  • Package everything
  • Be honest with yourself
  • Go with the flow

Preparation not procrastination

One of the biggest mistakes people can make is thinking they have plenty of time to get things sorted, depending on how long you have been living in your house this can be a fatal error that leads to way too much compounded stress when moving day arrives.

Also prepare for the first night in your new house, remember that moving day is a big day and you most likely don’t want to have to be rummaging through boxes looking for bed legs, toothbrushes and the jug so you can get that much needed caffeine shot (See packing for more details).

Start preparing as soon as you know a move is on the cards, don’t even leave it for an extra day, start the following steps immediately.


We see people paying to move stuff they simply don’t use or evidently haven’t used for a long time, not only is this bad for their immediate environment, it costs a lot more as moving is all based around the size of the load.

Be ruthless in your estimation of what you actually need vs what you actually want. A good general rule of thumb that has helped many people out is ‘if you haven’t used something for 6 months’, do you really need it?

Donate, sell, give away or tip! We cant stress enough how much a good purge will make your life better and moving day easier when moving house.


Do some amateur sleuthing before booking your moving company. Investigate the various companies by seeking quotes, you can judge how well a company knows the business by the quality of their quotation. Do they give you a breakdown of their price justifying their quotation? Have they estimated the size of the load based on the information you have supplied? Have they asked the right questions to be able to even give you a price indication?

When approaching a moving company for a quote, there are some factors that you will need to take into account and some pertinent information you will need to supply in order to get a fairly accurate price indication;

Type of properties, what kind of house are you moving out of and what kind of house are you moving into? single level, two story, three level town house etc.

Access to the houses, are there any issues with getting a truck up to the door at either property? would two trips in a smaller truck be faster than having guys walking long driveways with your furniture?

How much stuff do you have? This is where packing your house lot up will be your best friend, boxing all loose items will give you a quantifiable amount of units that you can then pass onto your moving company in order to get a really sharp estimation of cost (see packing for more detail).

Insurance matters: What are your requirements when it comes to matters of contents insurance? There are several different contracts mandated by legislation when it comes to items during cartage. Decide if or what you want to be insured before you approach a moving company, most moving companies will insist that contracts are “at owners risk” by default. This is a legitimate contract and usually applies to self packed or non packed house lots. There are other options available for full insurance or insurance on specific items by negotiation.

You don’t need to insure everything!

Time management

Do not underestimate how long it will take you to move house, the entire process takes days and can even drag into weeks by the time you have really arrived at a moved in state. Moving your furniture and possessions is just a small part of the equation, we have often driven away feeling real sorry for clients who have underestimated how much stuff they have and the move took way longer than they had counted on.

You don’t want to be working into the night just so you can go to sleep, so in order to avoid this pitfall take into account the following hints;

Try to book the first slot of the day on the truck, moving is not an exact science and trucks can often have jobs blow out causing them to run behind schedule, sometimes seriously, Its not out of the realms of possibility that a moving truck can be 4 or more hours late by the last job of the day (I’ve seen this and worse happen).

Its not that movers are out to rip anyone off, its quite often that clients seriously under estimate how much stuff they have or their access and try to play down their job when seeking quotes, this doesn’t help anyone, least of all themselves on moving day.

Do not underestimate the amount of stuff you have,  this one is self explanatory , Try to get a good handle on how much stuff you have and the access to your properties. You will start to get a good idea of the size of the task once you’ve packed your house lot up. You will then be able to gauge what time slots you can realistically accept for the trucks arrival.

Package everything

As mentioned several times already, packing everything is vital to understanding the size of your job and saving time and money on moving day.

Boxes; when sourcing moving boxes, bear in mind that not all boxes are created equal. Try to get uniform boxes of the same dimensions, this will give you a clear ability to calculate their cubic meterage. Try not to get boxes that are to small as this will increase the amount of trips required to load them, try not to get boxes so large they will be heavy and tire your moving guys out.

In any case, do not stack a box with more than 15 kilos of items, a general rule of thumb is if your happy to lift it then so will the moving guys.

Break down beds and flat pack furniture items, break your beds and any collapsible items before the moving truck arrives, purchase a large roll of clear wrap and wrap all slats, bed rails and legs etc into easy to manage packages for speedy loading and unloading.

Labeling, Although not necessary for all boxes its highly recommended that you label your boxes indicating the contents, some clients will go as far as putting room numbers on the boxes, this is a great idea that makes their life much easier when unpacking.

In any case make sure you clearly label your most important items so you have quick and easy access to them on the first night in the new house, this will save you a lot of unnecessary stress on moving day.

Be honest with yourself

Probably the most important piece of advice I can give when it comes to moving.

Be honest about how much stuff you have, be honest about if you really need those unused items, be honest about how long its going to take.

Being pragmatic removes the stress of unrealistic expectations, a big must when moving.

Go with the flow

Well that’s it then, you’ve made all the preparations you can to create a speedy and low stress move, grandmas jewels are insured, the beds are packed and wrapped, everything’s boxed and labelled, the trucks booked and the company is well informed of the situation…….

Now all you need to do is go with the flow and remember ‘moving is not an exact science’ even the best laid plans can go astray!

If you have selected the right moving company they will be in touch with you a day or two before the move and on moving day letting you know how they are tracking.

Don’t stress if they are running late, grab a coffee or a sandwich and just relax knowing that when you get to your new home you are prepared!

Happy moving!

About the author: Levi Wulf has been involved in the moving industry for over twenty years, he has worked as an employee laborer, a contract driver an owner operator along with contract management and M.D. of two companies.